Priority Queue
9 things in the way of the next three milestones. 8 already have a proven rule for their shape — those are the cheap ones.
Six of fourteen live jobs have no named drawing owner
blocks Every live job has a named drawing owner with our concern log shared · End of Q1 · Inés Ferrer5 proven rules for this shape- In writing, to the drawing owner, copy one witness. Never verbally first.31% of concerns changed a drawing → 58% of concerns changed a drawing
- We revise wording, never the finding. The finding lives in its own numbered section that is not edited.No rule; handled case by case, twice badly → Used four times, no client lost
Partners still raise concerns verbally in the meeting first
blocks Every live job has a named drawing owner with our concern log shared · End of Q1 · Inés Ferrer5 proven rules for this shape- In writing, to the drawing owner, copy one witness. Never verbally first.31% of concerns changed a drawing → 58% of concerns changed a drawing
- We revise wording, never the finding. The finding lives in its own numbered section that is not edited.No rule; handled case by case, twice badly → Used four times, no client lost
Nobody has time to run the Tuesday concern review
blocks Concerns raised before tender up from 7 to 12 a month · Q2 · Inés Ferrer2 proven rules for this shape- One section per matter, written during the matter. Never scheduled as its own task.Templates unstarted for 14 months → Four templates done in six weeks
- Sleep is the job. Lights out at eight on site nights, defended like a delivery.2 of 5 mornings sharp → 5 of 5 mornings sharp
Two clients will not name a drawing owner at all
blocks Every live job has a named drawing owner with our concern log shared · End of Q1 · Inés Ferrer5 proven rules for this shape- In writing, to the drawing owner, copy one witness. Never verbally first.31% of concerns changed a drawing → 58% of concerns changed a drawing
- We revise wording, never the finding. The finding lives in its own numbered section that is not edited.No rule; handled case by case, twice badly → Used four times, no client lost
RIBA stage at first concern is recorded by hand, inconsistently
blocks Concerns raised before tender up from 7 to 12 a month · Q2 · Inés Ferrer1 proven rule for this shape- Any measure not updated in 30 days is flagged on the board, not quietly stale.4 of 8 measures over 30 days old → 0 of 8 over 30 days old
Nobody wants to tell our largest client that they are the concentration risk
blocks No single client is more than 15% of revenue · Q3 · Mara Calder2 proven rules for this shape- State the concern with its confidence attached: 'I am 60% on this, and here is why.'4 concerns a month before tender → 7 concerns a month before tender
- If we would not say it to the client's face, it does not go in the report either — in either direction.Two reports contradicted their own meetings → No contradictions in five months
The concern log is a spreadsheet nobody outside the team opens
blocks Concerns raised before tender up from 7 to 12 a month · Q2 · Inés Ferrer1 proven rule for this shape- Any measure not updated in 30 days is flagged on the board, not quietly stale.4 of 8 measures over 30 days old → 0 of 8 over 30 days old
The facade specialist is booked on one job for the next quarter
blocks Every live job has a named drawing owner with our concern log shared · End of Q1 · Inés Ferrer2 proven rules for this shape- One section per matter, written during the matter. Never scheduled as its own task.Templates unstarted for 14 months → Four templates done in six weeks
- Sleep is the job. Lights out at eight on site nights, defended like a delivery.2 of 5 mornings sharp → 5 of 5 mornings sharp
Two clients are 41% of revenue between them
blocks No single client is more than 15% of revenue · Q3 · Mara CalderNo precedent. Nothing in seven months has this shape, so whatever gets written here becomes the first rule of its kind. That is why it sits below problems that already have an answer — and why it is the one actually worth a partner’s hour.
Precedent comes from Decision Memory, and only from rules whose outcome was measured. To see what a brand new problem would return, try intake.